PPS - Reflection

Juvo - Reflection
Product Service System

Understanding and undertaking a Product Service System I thought was a great challenge. The process in organising the “system” that revolves around peoples trust, honesty and commitment is some ways are very fanciful. The surprise that many systems actually flourish because of these very set values makes sense in many applications used today, improving quality of the products and the service of the products together having great effect on reducing resources.

In many ways I do believe that industrial designers should reflect on the benefits of a PSS in their design. The “fun theory” is positive ways that attract people to change their consumption behaviour. Talking to my grandparents I slowly recognized their frugalness during my time growing up; I came to be aware that they are like that because they grew up during the 1930s depression and WWII. To be frank, there weren’t many resources back then. During the same period we saw the introduction of mass manufacturing with the “production line” first implemented successfully by Henry Ford himself with the Model T. Since then we saw a rapid movement in resources exploded into the market improving quality of life through communications, leisure and economics. We as a “newer, Younger” generation we have grown up knowing and assimilating technology into our lives compared to our grandparents who constantly gaze with confusion at modern technology. No matter what period we are in, we always will have peaks and troughs and the question is how we adapt to these means. In the recent years “we” have been saving through being more efficient in our resources, whether its car sharing, switching off the unused lights or even washing your clothes in cold water. It has gotten to the point where social and cultural change is happening benefitting the environment, its people and how we do things all thanks to the community brains and industrial designers who bring these means into reality.

The task of designing and establishing a new or improving a market system was to understand the flaws and bridging these gaps. We set out to improve the product service system in the health sector as from our very own personal experience; having indirectly seen the annoying setbacks hospital employers face. The way we live now is definitely different to the way we lived during my grandparents time 80yrs ago, technology has very much superseded any imaginary ideologies from then but we make do adapting, interchanging and creating systems that will make our lives simpler and efficient, and that’s what was more enjoyable; refining.